Privacy Policy

At PrimeSource Assist, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services, including our eCommerce consulting, Amazon seller support, website design, and digital business solutions.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

When you contact us, request a consultation, or use our services, we may collect:

Full name
Email address
Phone number
Company/business name
Billing information
Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Cookies and tracking information

2. How We Use Your Information

We use your information to:

Provide and manage our services
Respond to inquiries and customer support requests
Improve website performance and user experience
Process payments and invoices
Send service updates or important notifications
Conduct marketing and promotional activities
Analyse website traffic and customer behaviour
Maintain security and prevent fraud

We only use your data where we have a lawful basis to do so.

3. Cookies Policy

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

Understand website traffic
Improve website functionality
Remember user preferences
Deliver personalised content and advertising

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with trusted third-party providers when necessary for:

Website hosting
Payment processing
Analytics services
Email communication tools
Marketing platforms

All third-party providers are required to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable technical and organisational measures to protect your information against:

Unauthorised access
Data loss
Misuse
Alteration
Disclosure

While we work hard to protect your data, no online platform can guarantee complete security.

6. Your Data Protection Rights

Depending on your location, including the UK and EU, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Request data portability

To exercise any of these rights, please contact us using the details below.

7. GDPR Compliance

If you are located in the United Kingdom or European Union, we process your data in accordance with the General Data Protection Regulation (GDPR).

We ensure that:

Your data is processed lawfully and transparently
Data collection is limited to necessary purposes
Appropriate security measures are maintained

8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

9. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements

When your data is no longer required, we securely delete or anonymise it.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Legal changes
Service updates
Business practices

Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Protecting your privacy is important to us. We are committed to maintaining transparency, security, and trust while delivering high-quality services to Amazon sellers, eCommerce businesses, and online entrepreneurs worldwide.